As we hope you’re aware, the CQC are assessing Modality Mid Sussex again after their rating as inadequate back in September 2023. There’s an opportunity for all patients to provide positive and constructive feedback, or where you feel the service needs further improvements. This can be done in the following ways.

Online: www.cqc.org.uk/give-feedback-on-care
By phone if it’s hard for you to do things online: 03000 616161 (Monday to Friday, 8.30am to 5.30pm, excluding bank holidays)
The inspection has certainly generated some interesting discussions across a range of platforms. Even today, Sussex Integrated Care Services (another part of the NHS) have made a statement encouraging patients to contribute. It’s reassuring that so many people are keen for patients to get the best care and services, and we will continue to work with these bodies to ensure our voices as patients continues to be heard.